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Ellas TV Support

Internet Requirements
  • High Speed Internet 25 Mbps minimum
  • Wired or WIFI Router
  • Router needed when connecting additional devices
  • You can call your internet service provider and ask them what is my download speed, or you can check your internet speed on your PC by going to and run a speed test.
What is IPTV
  • IPTV or Internet Protocol Television in simple term is television through internet. It delivers television programming to households via a broadband connection and requires a subscription to an IPTV service provider and STB (Set-Top-Box).
  • Why IPTV: The reason IPTV is gaining popularity and being used in several households is because of its AAA (three A’s)
  • Anywhere, Anytime, Any Device

How It Works

  • Easy Install

    No Dish Needed

    Plug & Play

    Internet Connection Required

  • Activate

    Power on the TV

    Select your input

    Call 1.877.355.2788 Option 2

  • Enjoy





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Quick Troubleshooting

I get the message "Network or Device is currently unavailable"?

Restart your router, ensure that the ethernet network is connected correctly.

  • 1. Select “SETTINGS ” on the main menu and press OK
  • 2. Then select “Network” and press OK on the remote control, then select “LAN”, and press OK
  • 3. Select “DHCP”, and press OK
  • 4. When you see the dialog box please select “Yes” and press OK
  • 5. When you see the check mark in the DHCP options, then you have successfully changed the static address to DHCP
  • 6. Press Back untill you have come to the start screen, and then choose START.

On the top right corner of your TV needs to say CONNECTED